Shipping policy

Shipping

We deliver orders across Ukraine via Nova Poshta.

Processing & Delivery Times

• Orders are dispatched within 1-2 business days after the order is confirmed.
• Delivery within Ukraine typically takes 1-3 business days from the date of dispatch.

Shipping Costs

Shipping costs are calculated automatically at checkout according to the rates of the selected carrier.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (TTN) so you can follow your parcel.

International Shipping

We do not currently offer international shipping. [or: International shipping is available by individual arrangement. Please contact us before placing your order.]

Delivery Issues

If your parcel arrives damaged, is lost, or is delayed, please contact us and we will work with the carrier to resolve the issue as quickly as possible.